Top Full Service Contractor enhances partnership with Technician Curb Activation Solution and provides service providers with a unique knowledge base and training resources

NASHVILLE, Tenn., Oct 19, 2021 / PRNewswire / – Heritage Home Service, the leading full-service provider of plumbing, heating, cooling, and electrical services for residential buildings for New Hampshire and Massachusetts, announces the renewal and expansion of its partnership with XOi Technologies, the record-keeping system for collecting and indexing field service data, to help contractors fill the critical skill gap.

XOi’s curb-to-curb technician enablement solution and Heritage Home Service’s customer-centric workflow and training resources combine to provide value-added and technician enablement solutions for field service specialists.

This expanded partnership leverages XOi’s curb-to-curb technician enablement solution and Heritage Home Service’s customer-centric workflow and training resources to deliver value-added and technician enablement solutions to field service specialists.

“As a visually intelligent solution for our teams, XOi has helped Heritage’s commitment to our customers by improving and enhancing our overall service,” said Mike Stewart, Training and Development Manager of the Heritage Home Service. “Driven by XOi’s advanced visual documentation functionality and detailed order summaries, we offer our customers unparalleled transparency, work validation, quality control and efficiency. XOi empowers other contractors across their ecosystem to achieve the same results. “

XOi’s state-of-the-art data-driven AR technology solution equips technicians across the field service industry with essential tools to leverage, aggregate, and analyze critical job data. Heritage Home Service has renewed and expanded its partnership with XOi to build deeper and easily accessible institutional knowledge bases that support real-time decision making and data-driven continuity.

By delivering its unique, full-service application of XOi across the XOi ecosystem, Heritage provides other contractors with data science intelligence and analysis that is critical to effective workflow management during the ongoing labor shortage.

The story goes on

“Reducing the chronic shortage of skilled workers has driven our innovation,” said Aaron Salow, Founder and CEO of XOi. “Heritage Home Service has embraced our technology to maximize its operational efficiency. The decision to build on this relationship and share their knowledge and insights shows our shared commitment to help the industry meet this challenge.”

You can find more information about XOi at https://xoi.io/.

About XOi technologies
One of the top jobs in Nashville, XOi Technologies is transforming the way home and commercial field service companies in the engineering, electrical and plumbing industries communicate and serve their customers. XOi’s all-in-one communication tool seamlessly connects field service technicians, offices and their customers, while also enabling photo and video documentation at work, workflow automation, real-time remote video support and training, and access to an extensive knowledge base relevant device documentation and training content. Through innovative technology, XOi simplifies the work of technicians, validates consistent quality and changes the customer experience. To learn more, visit https://xoi.io/.

MEDIA CONTACT:
Heather Ripley
Ripley PR
(865) 977-1973
hripley@ripleypr.com

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SOURCE XOi Technologies